FAQ

  • 1. Consultation. Please contact me by email (info@alexandrarossphd.com), phone, or text (510-210-3693) to schedule a 10- to-15-minute phone consultation. During this conversation, we will discuss your/your family’s needs and if I will be a good fit for you.

    2. Questionnaires/Forms. Before your first session, I will send you intake forms via my secure online system. I will review this information in advance of our first appointment.

    3. Intake Assessment. Our first appointment(s) will be an intake assessment, scheduled as one 2-hour or two 1-hour sessions. After the intake, I will share my recommendations so we can collaborate on treatment goals.

    4. Therapy. Therapy schedules can vary. Most clients choose to schedule weekly 50-minute therapy appointments to work actively toward treatment goals.

  • I provide in-person appointments out of my office in Berkeley, California and telehealth therapy throughout the state of California. Therapy may include individual, family, or caregiver sessions. I am also happy to consult with your/your child’s medical providers and school supports as a part of the therapy process.

  • My office is equipped with a HEPA air filter and windows may be left open, weather permitting. Preferences around masking will be discussed in advance of your first appointment. I am happy to wear a mask if that is most comfortable for you or to remain unmasked.

  • I am an out-of-network provider with all insurance carriers.

    If you have a PPO, you may be eligible to get 60-80% of the session fee reimbursed. I would be happy to provide you with a superbill that you can submit to your insurance company for reimbursement. If you have a flexible savings account (FSA) or health savings account (HSA), you may also be able to apply those funds to appointments.

  • 1) Call your insurance provider at the number listed on the back of your insurance card​

    2) Ask your provider what percentage is covered for out-of-network providers and if there is a deductible

    3) Ask if they set limits on the total amount reimbursed per session. If so, ask how much they reimburse for the following "CPT Codes", otherwise known as a procedure codes:

    90791 (the first intake appointment)

    90834 (a typical 45-minute individual psychotherapy session)

    90847 (family therapy, 50 minutes)